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FC-10-0VM01-150-02-12 -FortiMail-VM01 1 Year FortiGuard Virus Outbreak Protection Service

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FC-10-0VM01-150-02-12 Overview

Product Information Sheet

Product Name: FortiCare 24x7 Support for FortiGate-VM01 (1 Year)
Product Code: FC-10-0VM01-150-02-12
Vendor: Fortinet
Product Type: Support Subscription
Applies To: FortiGate VM01 (Virtual Appliance)

Service Description

Service Name: FortiCare 24x7
Coverage Period: 1 Year
Support Availability: 24 hours a day, 7 days a week
Delivery Type: Electronic (License/Subscription)

FC-10-0VM01-150-02-12 Specification

Features and Benefits

24x7 Technical Support via phone, web, and chat
Firmware & Software Updates
Access to Fortinet Support Portal and Knowledge Base
RMA (Return Material Authorization) service for applicable hardware
Service Level Agreement (SLA) driven response and resolution times

Notes

This SKU is for virtual firewall (FortiGate-VM01 only)
No physical hardware is included
License key delivered via email

FC-10-0VM01-150-02-12 Warranty

	Low Price Guarantee Customers can get high quality products at wholesale prices		Quality Assurance All products sold are original genuine goods, new packaging unopened
	100% Money Back Guarantee If your returns meet our relevent standards,you can contact our customer service team to exchange or return any product that you bought from us		Commodity Refund Guarantee For equipment purchased from us, please contact our customer service team for return and replacement services
	Diversified and Flexible Transportation Services Cargo carriers include Fedex, DHL, UPS, Aramex, TNT, EMS		Standard Policy 1 Year